Vorker triages the wedding-season enquiry flood, drafts every quote from your price book, books the return checks and settles deposits minus breakage. You approve everything.

No. Every quote, settlement, email and text is prepared and then waits for you. You can read it, edit it, reject it, or approve it and schedule it to go out later. Nothing sensitive happens on its own.
It holds the delivery list for every hire, so it knows what is out and when it comes back. When two enquiries want the same glassware on the same date, it flags the clash and suggests what you have free instead. You decide what to offer.
Yes. It reads your price list, whether that is a spreadsheet or a PDF, and prices each hire the way you would: per item, per day, delivery included. You adjust anything before it goes out, and it learns from what you change.
You note the breakage at the return count, and Vorker drafts the settlement: the deposit minus each broken item at your list rate, itemised so the client sees exactly what it is for. Nothing is refunded or invoiced before you approve.
That is the size it is built for. Wedding season stacks the paperwork up exactly when there is no time for it. Vorker is for firms of one to five people, not for depots with an office team.
No. You text or talk to it the way you would text the office, and it works inside the tools you already use: your email, your calendar, your accounting. Quotes and settlements arrive as ordinary PDFs.