You move the freight. Vorker moves the paperwork.
Vorker handles the desk work of small freight forwarders: quotes with legs and surcharges, document packs, PODs filed, invoices raised and weekly status emails. You approve everything.
FAQ
Will it send anything to a customer without me seeing it?
No. Every quote, invoice, status email and reminder is prepared and then waits for you. You can read it, edit it, reject it, or approve it and schedule it to go out later. Nothing sensitive happens on its own.
We are three people and a phone that never stops. Is this overkill?
That is the size it is built for. In a three-person forwarder everyone quotes, everyone chases PODs and everyone invoices. Vorker is made for businesses of one to ten people, not for forwarders with a back office.
Can it really price a lane correctly?
It drafts from your own rate sheets and how you have quoted the lane before, and it gets closer the more you use it. Treat the first draft as a starting point you adjust. That is still much faster than building every quote from scratch.
What about customs paperwork? That has to be exact.
Vorker assembles the pack from one source so the CMR, the commercial invoice and the customs lines agree with each other, and flags anything that does not add up. You check it before anything is used, the same as everything else.
How does the weekly status email work?
You set the schedule once, per customer. Every Friday Vorker drafts the overview from live shipment data, delivered, in transit, booked, and holds it for your approval. Customers stop calling to ask, because the answer arrives first.
Do I have to learn a new system?
No. You type or say what you need, the way you would tell someone at the next desk, and Vorker works inside the tools you already have: your email, your files, your accounting.